A leader uses communication to inspire, motivate, and encourage their team. Senior executives, managers, and team leaders supervise the seamless, day-to-day operation of any organization. However, there are situations when a team leader might be unable to provide clear directions on what has to be done due to a lack of communication skills.
Effective management and leadership are built on the sharing and exchange of information correctly. If a leader is unable to share important information, the system may fall apart completely. Accessible, regular, and successful communication is required to build a strong, powerful, close-knit team.
Why is communication so important?
Communication has always been a critical component of being a successful leader. Effective leadership communication is a fundamental cornerstone to planning and success, especially nowadays when communication channels are continually expanding. The requirement for connectedness between leaders and their team is in great demand.
Leaders must first develop the skills essential to have great workplace dialogues if they want to be able to execute changes and achieve outcomes in any environment. A good leader should be able to use their communication skills to instil confidence in their team and facilitate personality development in each member.
Why is communication important in leadership roles?
Effective communication and leadership are inextricably linked. An effective leader must be a great communicator who can use that talent in a variety of settings, including interpersonal connections, more prominent communities and organisations, and even sometimes on a global scale.
However, team members are not given clear guidance in some cases, and leaders are uncomfortable speaking with their teams. The issue here extends beyond a leader’s lack of confidence or the requisite skill levels to be an effective leader. Instead, leaders who fail to communicate effectively will negatively influence team members’ happiness, motivation, and productivity.
Without positive leadership communication, a leader can’t expect their team to be connected and engaged, which can have a number of negative consequences on any task’s outcome. Leaders must first develop and maintain a solid channel of communication in order to inspire and encourage their teams. They must be able to think clearly, convey their views, and disseminate information to a wide range of people.
How communication skills help in becoming a leader?
A leader motivates others to strive toward common goals, resulting in good, gradual change. Communication is a leader’s most potent instrument for doing so. Effective communication is critical to acquiring trust, synchronizing efforts towards common goals, and inspiring positive change.
Necessary information could be misconstrued when a leader’s communication is inadequate, which leads to unnecessary hurdles and relationships deteriorating. So, what communication and leadership skills should leaders possess?
The Ability to Adapt Communication
The most common cause of ineffective communication is different communication styles, which can lead to more serious difficulties, including confused priorities and increased stress. All leaders must understand their own leadership style in order to better understand how they engage with and are viewed by their team members.
An authoritative leader, for example, would most likely have a clear goal for success and will align their team appropriately. While this strategy may work for some, it may not work for others who want greater autonomy in their job. Because each team member’s motives vary, learning how to modify communication is critical for influencing people and achieving objectives.
Transparency may go a long way toward bridging the gap in communication. Leaders may develop trust within their team and foster an atmosphere where individuals feel encouraged to express ideas and participate freely. Admitting mistakes might push them to try new things and provide a safe environment for active problem-solving. Every team member should be aware of their contribution to the team’s success.
The Ability to Listen Actively
Influential leaders know when they should speak and when they should listen. Inquiring about their team’s thoughts, ideas, and comments shows that they care and go a long way toward resolving conflicts. When team members do share, leaders should participate in dialogues by asking questions and taking notes.
Leaders must be present, focused, and avoid interrupting others – maintaining their attention on the person and what they’re saying. Leaders should also avoid distractions while listening to others, such as continuous pings on their phones or checking incoming email.
Stimulating Responses Through Open-Ended Questions
Leaders should embrace asking their team open-ended questions better to understand people’s motivations, views, and ambitions. “Please tell me more,” “Explain what you mean, please,” and “Define that phrase or notion for me, please,” are examples of questions they should ask.
When interacting with a team, a leader may use such terms to elicit more deliberate, detailed replies while also ensuring that they have clarity on what their team needs to succeed. Asking open-ended questions also shows team members that their leader takes them seriously and cares about what they have to say.
Correct Use of Body Language
It’s not just what is expressed vocally that constitutes communication but also how someone carries themself. Nonverbal signals, such as body language, account for most of the communication’s impact. Leaders should pay attention to their body language to ensure they’re sending the right message.
If they’re attempting to motivate someone, speaking with clenched fists and a wrinkled brow isn’t going to work. Instead, they should create direct eye contact to generate attention and rapport while smiling warmly and confidently.
Communication is critical at all levels, but it is especially critical for kids to master at an early age. Great leaders recognize the value of communication and try to improve their abilities to inspire others, listen to others, establish alignment, and implement initiatives. By including communication skills in leadership development programs, present and future leaders will receive the training needed to become world-class communicators.
Boost your child’s communication skills by enrolling in BeyondSkool Spoken English and Communication Honours Program with Trinity College London, book a free demo session today!